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Frequently asked questions!

Paying invoices from abroad.

Questions:

"I received the item in good shape. I will send you cash (US$125) instead of the bank draft?"

"Am I correct that I can send US dollars
($132.45) to cover payment and thus avoid NOK 300
bank charge?"

Answer: 

Invoices of minor amounts issued to customers living abroad are
often a problem because the bank/transfer expenses are proportionally unreasonable to the total. Very often we are asked to receive banknotes instead, but this turns out accordingly unprofitable on our hand.

The exchange rate offered by our customer is commonly 5-20 % higher than our banks rate for crediting our account. The multiple handling of the invoice, calculating currency before and after visiting the bank, asking for the deficit or depreciating it is troublesome.

We are clearing the entire auction in NOK. Norwegian banks are deducting bank charges. Our concern is the amount credited our account in NOK in order to avoid losses.
 
We therefore would appreciate the invoice to be cleared by ordinary fund-transfer using this bank details:
 
Make a Money order / wire transfer swift to:
BIC Address: DNBANOKK Account # 16004959144
DnB NOR Bank ASA Stranden 21,
Aker Brygge N-0021 OSLO.
Our IBAN: NO41 1600 4959 144
 
Click here to get an impression of exhange rates.
The column "Kjøper Sedler" indicates the rates
Forex Bank is giving when exhanging banknotes into
Norwegian Kroner.

Question:
I would like to renew my auction catalogue subscription.
Can I do so by sending bank notes?

Answer:
Yes. Amounts this small would completely disappear
after the handling by greedy banks. You are welcome to submit USD, Euro, DKK and SEK in banknotes. You will receive a receipt when your payment arrives.
The subscription fees are to be found here.

Question:
"My international payment order went wrong.
Because it is a small amount would you please be so kind to charge my Mastercard. (of course I will pay the extra costs)"
TN, The Netherlands

Answer:
For several reasons we have no appointment with credit card companies. You are kindly asked to make a fund transfer according to the details mentioned above. This should cause no problems when details are filled in strictly.


 

FAQ!

To avoid answering the same questions over and over again, we consider it sensible to include some of the most frequently asked questions
with their answers in a web page like this one.

Settling auction invoices by banknotes.

Paying subscription fee in cash.

Paying by credit card.

More FAQs will be added consecutively.

Last update: January 7. 2010.         Kjell Germeten A/S.            Webdesign:  Kjell Germeten ©